Home
How It Works
Get inspired
FAQ
Get Estimate
Get Estimate
FAQ
About the Service
What is the Dulux Decorating Service?
What does the DDS price include?
Are the decorators insured?
Do you offer colour matching services or can help me choose my colour scheme?
Will I meet the decorator ahead of starting the project? How can I trust that he/she will do a good job?
How can DDS help me choosing colours for my job?
Is DDS able to consult on design and provide specialised finishes?
Is my personal data secure with DDS and for what purposes would it be used?
How do DDS decorators maintain a clean & tidy environment?
I have a question or problem, who should I contact?
Estimate & Quotation Process
What happens during the home visit?
Can DDS measure my room for me?
How is the pricing decided and is there a possibility of it changing during the project?
How much information do I need to provide as a home owner to get an estimate?
Is there a way to modify the estimate once data has been submitted?
Is it possible to generate an estimate but then break the work in parts & in dates?
How much does it cost to get a decorating job done through DDS?
Booking Process
How soon can a decorating job start after booking confirmation?
How do I book my decorating job with you?
Is it possible to reschedule or cancel a booked decorating job?
Payment
What payment methods are accepted?
Is there a deposit required before starting the job?
What is the Cancellations & Refunds policy?
After Service
Is there any warranty on the decorating service?
What happens if I am not satisfied with the work?
Who do I connect with in case I have further questions or clarifications?